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Wednesday, March 29, 2017

Frequently Asked Questions for Sommer Sports Events

Frequently Asked Questions (FAQ) relating to Sommer Sports events. Sommer Sports conducts active lifestyle events throughout Florida and across the United States.

Frequently Asked Questions

Listed below you will find frequently asked questions related to our events. If you do not see your question listed below, please email info@SommerSports.com and a member of our staff will get back to you as quickly as possible.

Sommer Sports FAQ

I need to cancel my registration, what do I need to do?I missed the race. How do I return my Eco-friendly reusable timing chip?How do I volunteer to help at a race?How early do I need to arrive at the race site on race morning?If I am unable to stay for an awards ceremony, can I have a friend pick-up my award?Can I have a friend pick-up my packet for me?Can I have a friend pick-up my packet for me?Can I have a friend pick-up my packet for me?Can I wear a wetsuit during the swim?Are strollers allowed on the run course?Can my dog, cat, fish, turtle, etc run the race with me?What time will transition re-open to allow athletes to collect their bikes and belongings? How are my race points calculated?How are my race points calculated?How are my race points calculated?I lost my chip during the event. Will I still have a finish time?Why did my placing change from the preliminary results to the final results?How do I submit my results?How do I track or Log my distance and times?I signed up to race but could not attend the race. Can I still receive my medal and shirt?Do all Sommer Sports events offer a Virtual Race option?How long after a race takes place is the Virtual Race option available?How do I track my swim for a Virtual Triathlon?Do I receive a race shirt if I sign up for a Virtual Race?I missed a race in one of your combined race specials. If I complete the race virtually will I still receive the special bonus combo medal offered for completing all events? I'm already signed up for an upcoming race but would like to switch to the virtual option. What is the process? Do you offer a military discount?I forgot my RunSignUp.com Password. How do I reset it?Can I wear headphones during the race?Can I wear headphones during the race?What's the deadline to run my event?When can I expect my race package?

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